Delvieries and Returns

RETURNS

We accept returns strictly under the following conditions:

The product is unworn, unused and in the same condition as delivered with all tags and packaging intact. In the case of gloves with film attached to the latex, this needs to be intact and as above. If on delivery the item shows a genuine fault or is of the wrong size, please contact us immediately by email and we will advise you of the next step. Contact us at sales@hawxsport.com

We will accept returns within 14 days of purchase.

Returns must be sent to us by registered delivery

We are unable to refund postage costs

We are unable to refund on any product which has been personalised.

Online Security

None of our customers has ever reported fraudulent use of their credit or debit cards as a result of shopping with Hawxsport. The security of our site is very important to us so rest assured that we make every effort to ensure your shopping experience with us is a safe and enjoyable one.

Privacy policy

We are committed to protecting your privacy. We only use the information we collect about you lawfully( in accordance with the Data protection Act 1998)

We collect information about you for two reasons:

Firstly to process your order and secondly to provide you with an efficient service. We will give you the chance to unsubscribe from any marketing email from us. The type of information we will collect about you: Name, Address, Phone number, Email address. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information we hold bout you by emailing us.
If you find any inaccuracies we will delete or correct it promptly. The personal information we hold will be held securely in accordance with our internet security policy and the law. We may use technology to track the patterns of behaviour to our site. This can include using a ‘cookie’ which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any queries concerning privacy you should email us at sales@hawxsport.com.